See what our customers thought

See what our customers thought

We wanted to say a massive thank you to everyone who took time to tell us how you felt about the withdrawal of Sky's basic services.
We've heard from heaps of you over the last few days and we've been taking on board lots of your opinions and views.
You can read the views of some our customers below, and if you'd like to have your say, just email us at fairplay@virginmedia.com.
Come back and visit the site again soon, and you can see a comprehensive review of all the feedback we've received, good and bad.

 

Your comments

 
  1.  
    Brian Lee from Sheffield says:
    Mar 1, 09:10

    So that's that SkyOne is no more already replaced by Virgin Central 2 (although nothing on it yet) and as I said in my post yesterday (which has not appeared on this screen - I wonder why, not because it was critical surely?) the content of Virgin Central is a load of rubbish and only introduced so that you can charge me £5 a month extra ( in 3 months time) for what I got for free under Telewest.

    Another thing who decided to be utterly childish and change the ident for Sky News to 'the Old Sky Snooze Channel' - grow up Virgin - Richard Branson is quickly losing any respect I had for him.

    Just get talking, restore Sky One to at least the top package as we pay enough already, negotiate for HD as well and I may stay with you and invest in V+ - not worth it as things stand from today.

    You (and Sky) are pathetic! You put your own interests before those of your paying customers.

    Thanks a bunch,

  2.  
    Fads44 from UK says:
    Mar 1, 00:49

    Hooray for virgin!!

    Murdoch is a threat to free speech you only have to look at how right wing his US fox news channel is! Sky news must be aimed at people with no more than three brain cells, with it's focus on celebrity rather than hard facts.

    Sky Sports, whilst having decent coverage of individual matches, sky has perpetuated a biased view that "the big 4" (whatever that means!)

    Not to mention sky's attempt to strangle competition by buying into ITV.

    Sky sucks, end of story I'm staying with Virgin!

  3.  
    Andy D from Northampton says:
    Mar 1, 00:35

    I can't say I'm thrilled to be a Virgin Media customer (after 23 years of the ups and downs of cable, in the same location).
    Mr Branson please don't mess up Sky One ( & Two) unless you plan to show the better US series including SG1+Atlantis, BSGalactica etc, in some other way. As far as I'm concerned there are too many mediocre channels most people only watch once a blue moon so why risk the good ones.
    Are all these noises negotiating stances - if so please don't bother spending our subscriptions on "political" TV ads like I saw from Sky today.
    BTW if Sky One does go I suggest people simply download the episodes from the Web .
    Another half-baked idea is Channel 119. Programs appear on so many different channels who needs another, especially when the episodes are several months old. It's just one big headache and the need to crawl through several pages multiple times just to see what's on, is painful. On Demand and 119 should have a proper Guide screen with a quick responce.
    Another gripe - the seperate terrestial channels BBC1-2, ITV, Four and Five all disappeared at the weekend. If this is more than a breakdown I'll be switching to Sky or Sky+ asap.
    Not impressed.

    Andy

  4.  
    Jon from Hertford says:
    Mar 1, 00:15

    It's just gone midnight and the Sky channels have gone! I guess you didn't hammer out a deal.

    Aside from a very few programs, Sky One & Sky Two are mostly drivel. Sky News had too many adverts.

    I am content not to give in to Murdoch, but I very much hope that VM find a way to reward those customers who remain loyal.

  5.  
    graham devine from liverpool says:
    Mar 1, 00:13

    i cant believe what im reading,if u lose this im off attitude stinks,sky r well out of order.its in the hands of the advertisers, lost audiances means less products sold, means less money for sky.holding virgin 2 ransom tastes bad.all u moaners out there,go to sky and watch ur prices soar.stay with virgin and u could see a welcome change.value for money.

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